no puedo ver gallerias

Tengo un problema cuando quiero entrar a una galeria de una pagina en
especial me manda a la pagina prinsipal de regreso y por lo tanto no la
visualisa, ellos dicen que su sistema de seguridad no es compatible co mi
computadora y muchas veces me aparece un recuadro pidiendome un
usuario/contraseña diciendo esto "You MUST log in through a valid Burnt Toast
Media LLC site! Go back to the relevent site & log in with your avs username
& password. If you feel that you are getting this message in error; TRY
DISABLING YOUR FIREWALL..."

y en su seccion de support dicen

Getting booted to the opening page every time you try to enter a gallery
section? That means your computer is incompatible with our security
features... Use the past updates page to see our galleries.

Can't access any of the galleries (you get the username/password popup).
Again, I have no idea how to fix this as it seems your computer is
incompatible with our security features...


peden desirme como solucionar este problema; ya desactive el firrewall de
windows pero sige ocurriendo lo mismo