"Trojan-Downloader.VB.AXA", Virus, Ad/SpyWare or false positive?

Hello Salvador,

Suministrar los files aqui for analices

If this scanner says 'OK', it does not necessarily mean the file is clean.
There could be a whole new virus on the loose. NEVER EVER rely on one single
product only, not even this service, even though it utilizes several
products.

<http://virusscan.jotti.org/>

VirusTotal
<http://www.virustotal.com/>

avast! Online Scanner
<http://onlinescan.avast.com/>

MMPC Microsoft Malware Protection Center
<https://www.microsoft.com/security/...t.aspx>

Puedes empezar con este, tambien puedes reportar aqui cualquier false-positves

Report a possible spyware problem to Microsoft
<http://www.microsoft.com/athome/sec...e.mspx>


Good luck

"Salvador" wrote:

Mostrar la cita

Hello, i have run AVG antivirus and AntiSpyware, Kaspersky On-line, Ad-Aware,
Spybot and SpywareBlaster and all results clean, but when i run Spyware
Doctor, it detects 2 items: "m.webtrends.com/m.webtrends.com" with a low
level of risk and
"Trojan-Downloader.VB.AXA" with a high level of risk and saying that is a
Trojan that contacts a remote server in order to download additional malware
onto a users. I want to know is this bad news or a false positive and in the
first case how do i clean it.
Thank you very much

Hello Engel, Thank you for your response.
I have used other products for search my computer as you indicate and the
result is clean except for two cookies: "TrackingCookie.Netflame" and
"TrackingCookie.Webtrends" but when i scan with Spyware Doctor stills found
TrojanDownloader.VB.AXA. Anyway I think is a false positive but not sure
about that.
What else i can do.
Thanxs

"Engel" wrote:

Mostrar la cita

Hello Salvador,

Suministrar los files aqui for analices

If this scanner says 'OK', it does not necessarily mean the file is clean.
There could be a whole new virus on the loose. NEVER EVER rely on one single
product only, not even this service, even though it utilizes several
products.

<http://virusscan.jotti.org/>

VirusTotal
<http://www.virustotal.com/>

avast! Online Scanner
<http://onlinescan.avast.com/>

MMPC Microsoft Malware Protection Center
<https://www.microsoft.com/security/...t.aspx>

Puedes empezar con este, tambien puedes reportar aqui cualquier false-positves

Report a possible spyware problem to Microsoft
<http://www.microsoft.com/athome/sec...e.mspx>


Good luck

"Salvador" wrote:

> Hello, i have run AVG antivirus and AntiSpyware, Kaspersky On-line, Ad-Aware,
> Spybot and SpywareBlaster and all results clean, but when i run Spyware
> Doctor, it detects 2 items: "m.webtrends.com/m.webtrends.com" with a low
> level of risk and
> "Trojan-Downloader.VB.AXA" with a high level of risk and saying that is a
> Trojan that contacts a remote server in order to download additional malware
> onto a users. I want to know is this bad news or a false positive and in the
> first case how do i clean it.
> Thank you very much

Hi Salvador,

Este es un buen comienzo

Look to this URLs

Consider Getting Expert Help With Your HijackThis Log

<http://wiki.castlecops.com/Malware_...Prevention:_Introduction>

<http://wiki.castlecops.com/Malware_...Prevention:_Overview>

Good luck


"Salvador" wrote:

Mostrar la cita

Hello Engel, Thank you for your response.
I have used other products for search my computer as you indicate and the
result is clean except for two cookies: "TrackingCookie.Netflame" and
"TrackingCookie.Webtrends" but when i scan with Spyware Doctor stills found
TrojanDownloader.VB.AXA. Anyway I think is a false positive but not sure
about that.
What else i can do.
Thanxs

"Engel" wrote:

> Hello Salvador,
>
> Suministrar los files aqui for analices
>
> If this scanner says 'OK', it does not necessarily mean the file is clean.
> There could be a whole new virus on the loose. NEVER EVER rely on one single
> product only, not even this service, even though it utilizes several
> products.
>
> <http://virusscan.jotti.org/>
>
> VirusTotal
> <http://www.virustotal.com/>
>
> avast! Online Scanner
> <http://onlinescan.avast.com/>
>
> MMPC Microsoft Malware Protection Center
> <https://www.microsoft.com/security/...t.aspx>
>
> Puedes empezar con este, tambien puedes reportar aqui cualquier false-positves
>
> Report a possible spyware problem to Microsoft
> <http://www.microsoft.com/athome/sec...e.mspx>
>
>
> Good luck
>
> "Salvador" wrote:
>
> > Hello, i have run AVG antivirus and AntiSpyware, Kaspersky On-line, Ad-Aware,
> > Spybot and SpywareBlaster and all results clean, but when i run Spyware
> > Doctor, it detects 2 items: "m.webtrends.com/m.webtrends.com" with a low
> > level of risk and
> > "Trojan-Downloader.VB.AXA" with a high level of risk and saying that is a
> > Trojan that contacts a remote server in order to download additional malware
> > onto a users. I want to know is this bad news or a false positive and in the
> > first case how do i clean it.
> > Thank you very much

Spyware doctor is known by its false positives.
Send the file to in zip password protected file.
The email text must be the password.


"Salvador" escribió en el mensaje
news:
Mostrar la cita

Hello Engel, Thank you for your response.
I have used other products for search my computer as you indicate and the
result is clean except for two cookies: "TrackingCookie.Netflame" and
"TrackingCookie.Webtrends" but when i scan with Spyware Doctor stills
found
TrojanDownloader.VB.AXA. Anyway I think is a false positive but not sure
about that.
What else i can do.
Thanxs

"Engel" wrote:

Mostrar la cita

Hello Salvador,

Suministrar los files aqui for analices

If this scanner says 'OK', it does not necessarily mean the file is
clean.
There could be a whole new virus on the loose. NEVER EVER rely on one
single
product only, not even this service, even though it utilizes several
products.

<http://virusscan.jotti.org/>

VirusTotal
<http://www.virustotal.com/>

avast! Online Scanner
<http://onlinescan.avast.com/>

MMPC Microsoft Malware Protection Center
<https://www.microsoft.com/security/...t.aspx>

Puedes empezar con este, tambien puedes reportar aqui cualquier
false-positves

Report a possible spyware problem to Microsoft
<http://www.microsoft.com/athome/sec...e.mspx>


Good luck

"Salvador" wrote:

> Hello, i have run AVG antivirus and AntiSpyware, Kaspersky On-line,
> Ad-Aware,
> Spybot and SpywareBlaster and all results clean, but when i run Spyware
> Doctor, it detects 2 items: "m.webtrends.com/m.webtrends.com" with a
> low
> level of risk and
> "Trojan-Downloader.VB.AXA" with a high level of risk and saying that is
> a
> Trojan that contacts a remote server in order to download additional
> malware
> onto a users. I want to know is this bad news or a false positive and
> in the
> first case how do i clean it.
> Thank you very much

You were right, it was a false positive.
Check this http://www.pctools.com/forum/showthread.php?p7260
an thank you very much both

"Wiggum" wrote:

Mostrar la cita

Spyware doctor is known by its false positives.
Send the file to in zip password protected file.
The email text must be the password.


"Salvador" escribió en el mensaje
news:
> Hello Engel, Thank you for your response.
> I have used other products for search my computer as you indicate and the
> result is clean except for two cookies: "TrackingCookie.Netflame" and
> "TrackingCookie.Webtrends" but when i scan with Spyware Doctor stills
> found
> TrojanDownloader.VB.AXA. Anyway I think is a false positive but not sure
> about that.
> What else i can do.
> Thanxs
>
> "Engel" wrote:
>
>> Hello Salvador,
>>
>> Suministrar los files aqui for analices
>>
>> If this scanner says 'OK', it does not necessarily mean the file is
>> clean.
>> There could be a whole new virus on the loose. NEVER EVER rely on one
>> single
>> product only, not even this service, even though it utilizes several
>> products.
>>
>> <http://virusscan.jotti.org/>
>>
>> VirusTotal
>> <http://www.virustotal.com/>
>>
>> avast! Online Scanner
>> <http://onlinescan.avast.com/>
>>
>> MMPC Microsoft Malware Protection Center
>> <https://www.microsoft.com/security/...t.aspx>
>>
>> Puedes empezar con este, tambien puedes reportar aqui cualquier
>> false-positves
>>
>> Report a possible spyware problem to Microsoft
>> <http://www.microsoft.com/athome/sec...e.mspx>
>>
>>
>> Good luck
>>
>> "Salvador" wrote:
>>
>> > Hello, i have run AVG antivirus and AntiSpyware, Kaspersky On-line,
>> > Ad-Aware,
>> > Spybot and SpywareBlaster and all results clean, but when i run Spyware
>> > Doctor, it detects 2 items: "m.webtrends.com/m.webtrends.com" with a
>> > low
>> > level of risk and
>> > "Trojan-Downloader.VB.AXA" with a high level of risk and saying that is
>> > a
>> > Trojan that contacts a remote server in order to download additional
>> > malware
>> > onto a users. I want to know is this bad news or a false positive and
>> > in the
>> > first case how do i clean it.
>> > Thank you very much