problema al guardar imágenes, ayuda!

13/04/2005 - 01:16 por Felix | Informe spam
Hola.

Tengo un problema raro que me ha surgido de improviso. No puedo guardar
ninguna imagen (fotografía) del tipo que sea, se queda colgado el iexplorer,
si estoy guardando de una web, el explorer si intento guardar una foto de mi
propio pc o incluso el OE si intento guardar alguna foto adjunta... Raro.
Aparece entonces la posibilidad de mandar al informe a Ms y así lo hago,
pero no me saca de dudas porque me habla de bugs de software, problemas de
red, spyware o virus... Tengo el winxp pro absolutamente actualizado (
incluso con las 6 actualizaciones de hoy mismo pero el problema lo tenía ya
antes). He pasado el SpyBot Search&Destroy, Ad Aware, Bazooka y Spy Subtract
sin encontrar nada. Tengo además el SpyBlaster al día. Y el kav5 como
antivirus actualizado y residente que no me detecta nada de nada... Como
cortafuegos el del winxpsp2 que parece ir perfecto. Así que no sé. Limpié de
temporales y cookies el sistema y nada, sigo sin poder guardar imágenes. Por
lo demás el sistema navega perfectamente y no se cuelga.

Alguna idea, gracias anticipadas

Félix

Preguntas similare

Leer las respuestas

#1 Enrique [MVP Windows]
13/04/2005 - 01:53 | Informe spam
"...Aparece entonces la posibilidad de mandar al informe a Ms..."




Es muy importante que nos aportes todos los datos que aparecen en ese
error. En información, o Más detalles, deben aparecer los nombres de los
archivos involucrados en ese error.


Saludos,
Enrique Cortés
Microsoft MVP - Windows - IE/OE
(quita la Z)

"La falsedad tiene alas y vuela,
y la verdad la sigue arrastrándose"



Este mensaje se proporciona "como está" sin garantías de ninguna clase,
y no otorga ningún derecho.
This posting is provided "AS IS" with no warranties, and confers no
rights.
________________________________________________________________________________
"Felix" escribió en el mensaje
news:d3hkt6$jd7$
Hola.

Tengo un problema raro que me ha surgido de improviso. No puedo guardar
ninguna imagen (fotografía) del tipo que sea, se queda colgado el
iexplorer,
si estoy guardando de una web, el explorer si intento guardar una foto
de mi
propio pc o incluso el OE si intento guardar alguna foto adjunta...
Raro.
Aparece entonces la posibilidad de mandar al informe a Ms y así lo hago,
pero no me saca de dudas porque me habla de bugs de software, problemas
de
red, spyware o virus... Tengo el winxp pro absolutamente actualizado (
incluso con las 6 actualizaciones de hoy mismo pero el problema lo tenía
ya
antes). He pasado el SpyBot Search&Destroy, Ad Aware, Bazooka y Spy
Subtract
sin encontrar nada. Tengo además el SpyBlaster al día. Y el kav5 como
antivirus actualizado y residente que no me detecta nada de nada... Como
cortafuegos el del winxpsp2 que parece ir perfecto. Así que no sé.
Limpié de
temporales y cookies el sistema y nada, sigo sin poder guardar imágenes.
Por
lo demás el sistema navega perfectamente y no se cuelga.

Alguna idea, gracias anticipadas

Félix
Respuesta Responder a este mensaje
#2 Jose N Abuchaibe
13/04/2005 - 02:12 | Informe spam
Instala y pasa el Microsoft AntiSpyware, a mi me detecto y elimino "bichos"
que no hicieron los otros.

Cordial Saludo

Jose Nicolas Abuchaibe A
"Enrique [MVP Windows]" escribió en el mensaje
news:%
>"...Aparece entonces la posibilidad de mandar al informe a Ms..."


Es muy importante que nos aportes todos los datos que aparecen en ese
error. En información, o Más detalles, deben aparecer los nombres de los
archivos involucrados en ese error.


Saludos,
Enrique Cortés
Microsoft MVP - Windows - IE/OE
(quita la Z)

"La falsedad tiene alas y vuela,
y la verdad la sigue arrastrándose"



Este mensaje se proporciona "como está" sin garantías de ninguna clase,
y no otorga ningún derecho.
This posting is provided "AS IS" with no warranties, and confers no
rights.
________________________________________________________________________________
"Felix" escribió en el mensaje
news:d3hkt6$jd7$
Hola.

Tengo un problema raro que me ha surgido de improviso. No puedo guardar
ninguna imagen (fotografía) del tipo que sea, se queda colgado el
iexplorer,
si estoy guardando de una web, el explorer si intento guardar una foto
de mi
propio pc o incluso el OE si intento guardar alguna foto adjunta...
Raro.
Aparece entonces la posibilidad de mandar al informe a Ms y así lo hago,
pero no me saca de dudas porque me habla de bugs de software, problemas
de
red, spyware o virus... Tengo el winxp pro absolutamente actualizado (
incluso con las 6 actualizaciones de hoy mismo pero el problema lo tenía
ya
antes). He pasado el SpyBot Search&Destroy, Ad Aware, Bazooka y Spy
Subtract
sin encontrar nada. Tengo además el SpyBlaster al día. Y el kav5 como
antivirus actualizado y residente que no me detecta nada de nada... Como
cortafuegos el del winxpsp2 que parece ir perfecto. Así que no sé.
Limpié de
temporales y cookies el sistema y nada, sigo sin poder guardar imágenes.
Por
lo demás el sistema navega perfectamente y no se cuelga.

Alguna idea, gracias anticipadas

Félix






avast! Antivirus: Mensaje entrante limpio.
Base de datos de Virus (VPS): 0515-1, 12/04/2005
Comprobado el: 12/04/2005 07:09:04 p.m.
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com



Respuesta Responder a este mensaje
#3 Felix
13/04/2005 - 02:16 | Informe spam
Lo acabo de instalar y no me ha detectado nada de nada:-)

Saludos y gracias
Félix


"Jose N Abuchaibe"
Respuesta Responder a este mensaje
#4 Felix
13/04/2005 - 02:24 | Informe spam
Hola, a ver, en el visor de sucesos me sale esto:

Tipo de suceso: Error
Origen del suceso: Application Hang
Categoría del suceso: Ninguno
Id. suceso: 1001
Fecha: 13/04/2005
Hora: 2:13:31
Usuario: No disponible
Equipo: JUAN
Descripción:
Depósito 126637809 incorrecto. -->> ¡¿Qué será esto de depósito
incorrecto?!

Para obtener más información, vea el Centro de ayuda y soporte técnico
en
http://go.microsoft.com/fwlink/events.asp.
Datos:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 36 33 37 38 30 12663780
0010: 39 0d 0a 9..



Y si cuando aparece el popup de windows sobre que iexplore tiene que
cerrarse, si quiere enviar a ms etc, en más detalles me encuentro con esta
página web

An Application Is Not Responding: Try Troubleshooting Steps

Thank you for submitting an error report.

Problem Description

This error occurred because Microsoft Internet Explorer was unresponsive.
This is also referred to as an application hang. Most of the time, there's
nothing you could have done to prevent this type of error.

In analyzing the error reports that customers have sent us, Microsoft has
found that the primary reasons for unresponsive applications include:

a.. Problems in the application software itself (in this case, the
software contains a problem-also known as a bug-that caused the application
to become unresponsive)
b.. Problems with a public computer network
c.. Spyware, adware, or viruses infecting your computer
Submitting an error report is the best way to inform Microsoft about the
unresponsive application on your computer. We use these error reports to
analyze the problems in the software and fix them.

In addition to sending error reports, there are also a few things you should
try. These solutions are not meant to fix all application problems, but they
may help you prevent or troubleshoot unresponsive applications.

Problem Solutions

1. Update your Windows software

The Windows Update website provides free updates for Windows operating
system software and hardware. Updates fix problems in the software and help
protect against known security threats. To check your computer for updates,
see the Windows Update website.

2. Turn on Automatic Updates

If you turn on Automatic Updates, Windows Update can deliver high priority
updates to your computer as they become available. You can decide when and
how updates are installed. To learn how to turn on Automatic Updates, see
the Trustworthy Computing: Security website.

Note: Turning on Automatic Updates will deliver only Windows updates and not
Office updates. Office updates are available by following the procedure
described in Step 3.

3. Update your Microsoft Office System software

The Microsoft Office Update website is the online extension of Office that
helps you keep your Office products up-to-date. Office product updates are
created by Microsoft for Office 2003, Office XP, and Office 2000 to bring
you the highest levels of security, stability, and critical functionality
available. Updates are available for free through the Office Update site. To
check your computer, see the Office Update website.

4. Disable Internet Explorer Add-ons

Add-ons are software components that add features and functionality to
Microsoft Internet Explorer. When you visit a website, an add-on may be
downloaded without your knowledge, or you may be prompted to download an
add-on. These add-ons may cause Internet Explorer to run slowly or become
unresponsive.

Two major steps are required to disable Internet Explorer Add-ons: restart
your computer in Safe Mode and then disable Internet Explorer Add-ons you
don't recognize. Both steps are described in the following procedures.

Step 1: Restart your computer in Safe Mode

Because some malicious add-ons can sometimes elude detection in the
Standard Windows mode, you need to start your computer in Safe Mode. To
start Windows in Safe Mode, follow these steps:

1.. Restart your computer. As your computer restarts, repeatedly press
the F8 key on your keyboard until the Windows Advanced Options menu appears.
2.. Use the arrow key to select Safe Mode, and then press ENTER.
3.. Use an arrow key to select an operating system, and press ENTER.
4.. When prompted whether you want your Windows to run in safe mode,
click Yes.
Step 2: Disable Internet Explorer add-ons you don't recognize

You can usually spot malicious add-ons under the Name column in the Manage
Add-ons dialog box. Malicious add-ons may have:

a.. Blank names
b.. Names that include random characters or have a sequence of numbers
and letters (for example, fhriduvh.dll or f6rid8vh.exe as opposed to Windows
Messenger)
c.. A publisher name you may not recognize

To disable an add-on, follow these steps:

1.. Open Internet Explorer.
2.. Click the Tools menu, and then click Manage Add-ons.
3.. Click the name of the add-on.
4.. Click Disable.
You may have to restart Internet Explorer for the changes to take effect
after you disable an add-on.

If (Not verified) is displayed in the Publisher column in the Manage
Add-ons dialog box, the add-on itself is not digitally signed even though
the program that installed it might be. A digital signature verifies that a
file comes from the person or publisher it claims to be from, and that no
one has tampered with it since it was digitally signed.


Note: If you are unable to access Internet Explorer, try this method of
disabling add-ons:


1.. Click Start, and then click Control Panel.
2.. Double-click Internet Options.
3.. On the Programs tab, click Manage Add-ons, select an add-on from the
list, and then select Disable.
5. Check for hidden windows

Sometimes your computer may appear to be unresponsive when it is actually
waiting for you to enter information. For example, if you are working in
Microsoft Outlook and you try to open an Excel file that requires a
password, the dialog box to enter your password may be hidden behind
Outlook.

The next time an application doesn't respond, on your computer keyboard hold
down the ALT key and press the TAB key at the same time. Each time you press
the TAB key, you'll switch to a new application or window. If a window is
hidden, you should be able to switch over to it.

6. Network problems

If you are working on a public network and access files on a server, or you
are printing to a public printer, your computer may appear to be
unresponsive when it's really waiting for information on the network.

The next time you open a file on a public network or print to a public
printer and your application appears unresponsive, try waiting a few minutes
for the file to open rather than closing the application.

7. Install, run, and regularly update your anti-spyware, anti-adware, and
antivirus software

To see a list of Microsoft and third-party solutions for spyware, adware,
and antivirus software, please see the Security software: Downloads and
trials page. From this page, you can download tools to help you keep your
computer secure.

More Information about Spyware and Adware

Spyware is software that can display advertisements (such as pop-up ads),
collect information about you, or change settings on your computer,
generally without appropriately obtaining your consent. The information
spyware collects can range from all the websites you visit to sensitive
information, including user names and passwords. You could become vulnerable
to spyware if you download music from file-sharing programs, free games from
sites you don't trust, or other software programs from unknown sources.

To learn more about spyware and how it affects your computer, read the What
is spyware? article.

Adware is advertising that is integrated into software. Adware is often
combined with a host application that is provided at no charge as long as
the user agrees to accept the adware. Makers of adware, spyware, and other
unwanted software might disguise their programs as anti-spyware tools.
Consider using the software referred to on this page or ask someone you
trust to recommend a tool before you download and install it.

To learn more about adware and how it affects your computer, read Adware and
Bad Things it Does and How to Protect Your Computer from Spyware and Adware.


Gracias por tu atención

Félix

"Enrique [MVP Windows]" escribió en el mensaje
news:%
>"...Aparece entonces la posibilidad de mandar al informe a Ms..."


Es muy importante que nos aportes todos los datos que aparecen en ese
error. En información, o Más detalles, deben aparecer los nombres de los
archivos involucrados en ese error.


Saludos,
Enrique Cortés
Respuesta Responder a este mensaje
#5 Enrique [MVP Windows]
13/04/2005 - 02:49 | Informe spam
Entre los antispyware que mencionas, no veo Microsoft Antispyware.
Instálalo y utilízalo también, por si el culpable fuera alguna
aplicación maliciosa.

Bueno, pues por lo que comentas, diría que alguna aplicación te está
causando el problema. ¿Has probado a cerrar todos los programas activos
de la bandeja de sistema? Ciérralos todos, incluido el antivirus y
comprueba.

Si sigue el problema, deshabilita todos los servicios de terceros (los
que no son de Microsoft) y prueba de nuevo. Para ello, ve a Inicio >
Ejecutar y teclea "msconfig" (sin comillas), ficha Servicios. Ocultas
los de Microsoft, y deshabilitas los que queden activos.

Si sigue el problema, prueba en modo seguro (o modo seguro con funciones
de red para guardar imágenes de páginas web).


Saludos,
Enrique Cortés
Microsoft MVP - Windows - IE/OE
(quita la Z)

"La falsedad tiene alas y vuela,
y la verdad la sigue arrastrándose"



Este mensaje se proporciona "como está" sin garantías de ninguna clase,
y no otorga ningún derecho.
This posting is provided "AS IS" with no warranties, and confers no
rights.
________________________________________________________________________________
"Felix" escribió en el mensaje
news:d3horc$lf0$
Hola, a ver, en el visor de sucesos me sale esto:

Tipo de suceso: Error
Origen del suceso: Application Hang
Categoría del suceso: Ninguno
Id. suceso: 1001
Fecha: 13/04/2005
Hora: 2:13:31
Usuario: No disponible
Equipo: JUAN
Descripción:
Depósito 126637809 incorrecto. -->> ¡¿Qué será esto de depósito
incorrecto?!

Para obtener más información, vea el Centro de ayuda y soporte técnico
en
http://go.microsoft.com/fwlink/events.asp.
Datos:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 36 33 37 38 30 12663780
0010: 39 0d 0a 9..



Y si cuando aparece el popup de windows sobre que iexplore tiene que
cerrarse, si quiere enviar a ms etc, en más detalles me encuentro con
esta
página web

An Application Is Not Responding: Try Troubleshooting Steps

Thank you for submitting an error report.

Problem Description

This error occurred because Microsoft Internet Explorer was
unresponsive.
This is also referred to as an application hang. Most of the time,
there's
nothing you could have done to prevent this type of error.

In analyzing the error reports that customers have sent us, Microsoft
has
found that the primary reasons for unresponsive applications include:

a.. Problems in the application software itself (in this case, the
software contains a problem-also known as a bug-that caused the
application
to become unresponsive)
b.. Problems with a public computer network
c.. Spyware, adware, or viruses infecting your computer
Submitting an error report is the best way to inform Microsoft about the
unresponsive application on your computer. We use these error reports to
analyze the problems in the software and fix them.

In addition to sending error reports, there are also a few things you
should
try. These solutions are not meant to fix all application problems, but
they
may help you prevent or troubleshoot unresponsive applications.

Problem Solutions

1. Update your Windows software

The Windows Update website provides free updates for Windows operating
system software and hardware. Updates fix problems in the software and
help
protect against known security threats. To check your computer for
updates,
see the Windows Update website.

2. Turn on Automatic Updates

If you turn on Automatic Updates, Windows Update can deliver high
priority
updates to your computer as they become available. You can decide when
and
how updates are installed. To learn how to turn on Automatic Updates,
see
the Trustworthy Computing: Security website.

Note: Turning on Automatic Updates will deliver only Windows updates and
not
Office updates. Office updates are available by following the procedure
described in Step 3.

3. Update your Microsoft Office System software

The Microsoft Office Update website is the online extension of Office
that
helps you keep your Office products up-to-date. Office product updates
are
created by Microsoft for Office 2003, Office XP, and Office 2000 to
bring
you the highest levels of security, stability, and critical
functionality
available. Updates are available for free through the Office Update
site. To
check your computer, see the Office Update website.

4. Disable Internet Explorer Add-ons

Add-ons are software components that add features and functionality to
Microsoft Internet Explorer. When you visit a website, an add-on may be
downloaded without your knowledge, or you may be prompted to download an
add-on. These add-ons may cause Internet Explorer to run slowly or
become
unresponsive.

Two major steps are required to disable Internet Explorer Add-ons:
restart
your computer in Safe Mode and then disable Internet Explorer Add-ons
you
don't recognize. Both steps are described in the following procedures.

Step 1: Restart your computer in Safe Mode

Because some malicious add-ons can sometimes elude detection in the
Standard Windows mode, you need to start your computer in Safe Mode. To
start Windows in Safe Mode, follow these steps:

1.. Restart your computer. As your computer restarts, repeatedly
press
the F8 key on your keyboard until the Windows Advanced Options menu
appears.
2.. Use the arrow key to select Safe Mode, and then press ENTER.
3.. Use an arrow key to select an operating system, and press ENTER.
4.. When prompted whether you want your Windows to run in safe mode,
click Yes.
Step 2: Disable Internet Explorer add-ons you don't recognize

You can usually spot malicious add-ons under the Name column in the
Manage
Add-ons dialog box. Malicious add-ons may have:

a.. Blank names
b.. Names that include random characters or have a sequence of
numbers
and letters (for example, fhriduvh.dll or f6rid8vh.exe as opposed to
Windows
Messenger)
c.. A publisher name you may not recognize

To disable an add-on, follow these steps:

1.. Open Internet Explorer.
2.. Click the Tools menu, and then click Manage Add-ons.
3.. Click the name of the add-on.
4.. Click Disable.
You may have to restart Internet Explorer for the changes to take
effect
after you disable an add-on.

If (Not verified) is displayed in the Publisher column in the Manage
Add-ons dialog box, the add-on itself is not digitally signed even
though
the program that installed it might be. A digital signature verifies
that a
file comes from the person or publisher it claims to be from, and that
no
one has tampered with it since it was digitally signed.


Note: If you are unable to access Internet Explorer, try this method
of
disabling add-ons:


1.. Click Start, and then click Control Panel.
2.. Double-click Internet Options.
3.. On the Programs tab, click Manage Add-ons, select an add-on from
the
list, and then select Disable.
5. Check for hidden windows

Sometimes your computer may appear to be unresponsive when it is
actually
waiting for you to enter information. For example, if you are working in
Microsoft Outlook and you try to open an Excel file that requires a
password, the dialog box to enter your password may be hidden behind
Outlook.

The next time an application doesn't respond, on your computer keyboard
hold
down the ALT key and press the TAB key at the same time. Each time you
press
the TAB key, you'll switch to a new application or window. If a window
is
hidden, you should be able to switch over to it.

6. Network problems

If you are working on a public network and access files on a server, or
you
are printing to a public printer, your computer may appear to be
unresponsive when it's really waiting for information on the network.

The next time you open a file on a public network or print to a public
printer and your application appears unresponsive, try waiting a few
minutes
for the file to open rather than closing the application.

7. Install, run, and regularly update your anti-spyware, anti-adware,
and
antivirus software

To see a list of Microsoft and third-party solutions for spyware,
adware,
and antivirus software, please see the Security software: Downloads and
trials page. From this page, you can download tools to help you keep
your
computer secure.

More Information about Spyware and Adware

Spyware is software that can display advertisements (such as pop-up
ads),
collect information about you, or change settings on your computer,
generally without appropriately obtaining your consent. The information
spyware collects can range from all the websites you visit to sensitive
information, including user names and passwords. You could become
vulnerable
to spyware if you download music from file-sharing programs, free games
from
sites you don't trust, or other software programs from unknown sources.

To learn more about spyware and how it affects your computer, read the
What
is spyware? article.

Adware is advertising that is integrated into software. Adware is often
combined with a host application that is provided at no charge as long
as
the user agrees to accept the adware. Makers of adware, spyware, and
other
unwanted software might disguise their programs as anti-spyware tools.
Consider using the software referred to on this page or ask someone you
trust to recommend a tool before you download and install it.

To learn more about adware and how it affects your computer, read Adware
and
Bad Things it Does and How to Protect Your Computer from Spyware and
Adware.


Gracias por tu atención

Félix

"Enrique [MVP Windows]" escribió en el mensaje
news:%
>"...Aparece entonces la posibilidad de mandar al informe a Ms..."


Es muy importante que nos aportes todos los datos que aparecen en ese
error. En información, o Más detalles, deben aparecer los nombres de
los
archivos involucrados en ese error.


Saludos,
Enrique Cortés
Respuesta Responder a este mensaje
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